Return Policy

At Ramaira Clothing, we strive to ensure you fall in love with our kurtis and ethnic wear. However, if you are not entirely satisfied with your purchase, we offer a hassle-free 7-day return and exchange policy from the date of order delivery.

To qualify for a return, refund, or exchange, items must meet the following guidelines:

• The item must be unused, unwashed, and in its original condition.
• All original tags, labels, and packaging materials must be intact.
• The product must be free from fragrances, cosmetics, or alterations of any kind.
• Items purchased during final clearances or special promotional sales may be marked as non-returnable.

You can initiate a return or exchange request directly from your Account Dashboard under the "My Orders" tab, or by contacting our support team. Once approved:

• A reverse shipping pickup will be scheduled at your delivery address.
• If reverse pickup is not supported in your pin code, our support team will guide you on self-shipping options.
• Once the item reaches our warehouse, it will undergo a quality inspection check.

Upon passing quality inspection, refunds are processed as follows:

• Prepaid Orders: Refunded directly to the original bank account, card, or wallet within 5–7 business days.
• Cash on Delivery (COD): Refunded to your bank account. You can save your refund bank details in the "My Bank Account" section of your dashboard for rapid payouts.

We offer size and style exchanges subject to product availability. If your desired size is out of stock, you can opt for store credit or a full refund.